Made by the people

Bolt’s 2021 operating principles felt disconnected from employees. We helped them to reimagine the principles grounded in real employee insight. 

Powered By Humans approach

  • Analysed feedback from company surveys, focus groups, and workshops 
  • Used those insights to develop a new set of principles to drive performance 
  • Created a 90-second “Made by the People” launch video for their annual conference 

Impact

  • Workforce saw their input reflected in the principles 
  • Authentic engagement and buy-in replaced scepticism 
  • Measurable cultural alignment and increase in pride